Crucial Conversations for Mastering Dialogue
Dialogue
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Build the skills and mindsets that help people speak up, work together and achieve better results in the moments that matter most.
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Build capability across your team and drive lasting impact.
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Grow your skills and achieve your personal best.
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Grouped by the behaviour they build. Open a row to compare outcomes across every programme at once.
Healthy Communication
High-Performance Habits
Intentional Leadership
Productive Relationships
Crucial Conversations for Mastering DialogueCrucial Conversations for AccountabilityGetting Things Done®The Power of Habit™Crucial InfluenceCrucial Teams
Dialogue
Accountability
Productivity
Habits
Change
Teamwork
- Start with Heart
- Learn to Look
- Make It Safe
- STATE My Path
- Describe the Gap
- Make It Safe
- Make It Motivating
- Agree & Follow Up
- Capture
- Clarify
- Organise
- Weekly Review
- The Habit Loop
- Spot Your Cues
- Replace the Routine
- Keystone Habits
- Identify Vital Behaviours
- Diagnose Before You Prescribe
- Personal & Social Motivation
- Structural Ability
- Collaboration
- Trust
- Psychological Safety
- Self-Awareness
Healthy Communication
Crucial Conversations for Accountability
Accountability
See Programme PageHigh-Performance Habits
Getting Things Done®
Productivity
See Programme PageThe Power of Habit™
Habits
See Programme PageIntentional Leadership
Crucial Influence
Change
See Programme PageProductive Relationships
Crucial Teams
Teamwork
See Programme PageFlexible Learning Options
Choose the format that works best for you and your team.
In-Person
Live, instructor-led classroom training.
Virtual
Interactive live online sessions.
Blended
Combine formats for maximum impact.
Not sure which programme is right for your team?
Our experts can help you choose the right solution for your goals.
FAQ
Common Questions
Answers to what clients ask us most before booking a programme. Can’t find what you’re looking for? Get in touch and we’ll help.
Who should attend this training?
Our public and in-house programmes are built for leaders, managers, teams and individuals who want to strengthen how they communicate, collaborate and get results. No prior experience or seniority level is required.
How long is the training?
Most programmes run over one or two full days, either in a single sitting or split into shorter virtual sessions. Exact duration depends on the programme and delivery format you choose.
How many participants can attend?
Public workshops are kept to a small group size so the learning stays interactive. In-house sessions can be scaled to fit your team, from small groups to larger cohorts run across multiple sessions.
How can I measure results?
We help you track shifts in behaviour and business outcomes through pre- and post-programme assessments, participant feedback, and follow-up check-ins with your team’s leadership.
What is the cost?
Pricing depends on the programme, delivery format (in-person, virtual or blended) and group size. Get in touch and we’ll put together a quote tailored to your team’s needs.
Tell me about the learning experience.
Expect an engaging mix of video, live facilitation, real-world scenarios and hands-on practice, designed so participants leave with skills they can apply immediately, not just theory.
What post-training resources are available?
Every participant receives supporting materials, including workbooks, job aids and access to reinforcement resources, to help the skills stick well after the session ends.
Do you have examples of other companies that have used your training? What were their results?
Yes. We’ve partnered with organisations across banking, telecoms, mining and more to build healthier, high-performing cultures. Speak to our team for case studies and results relevant to your industry.